Housekeeping

Best Download site for Security Software

http://www.cnet.com

There are just a few things to watch out for when downloading from the site.

1. Search for the program you want
2. Read carefully as the top banner will probably be for a different ulity. Usually a Fast Tune up. Etc. This is not what you want so check that you select Download beneath the required program
3. Do NOT agree to the CNET update Tracking.. less sites tracking you the better
4. During the install of any program, especially free ones always read the screen and take the ticks out of boxes for extra tool bars, auto updates, forums etc.
5. Do NOT select the Startup menu icon or anything else offered except a Desktop Icon which is OK
6. Apart from that this site os good for professional and users reviews and will be virus free

FREE AVG Antivirus. Sometimes they hide this link well in order to tempt you into the paid version. Here is the link to the free version and some installation tips. Two minutes of reading now might help time spent uninstalling or sorting out afterwards.

1. http://free.avg.com/gb-en/free-antivirus-download is the link nut make sure you select under the FREE VERSION
2. Select the CUSTOM install and take out the tick against the Additional languages
3. Watch all questions and decline all offers of toolbars etc by deselecting the ticked box
4. Let it complete the intelligent scan after installation as it will flag all files that will never change so that subsequent scans will be faster.

Spyware and Malware Checkers

From Cnet download Superantispyware and Malware Bytes

http://download.cnet.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10706568.html

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;1

Again check FREE Versions.. no extras and No Startup Menu icons

Update and run full scans on these monthly.

If any problems are found let the program remove or clean as recommended.

Cookies

What Cookies Do to Your PCs

Cookies are browser dependent and are essentially text files that contain information your browser saves on one of this folders for some websites that do send out cookies. By themselves, cookies pose no risk since they do not contain virus in any form nor do they spy on your PC content to compromise security. They are used to make online surfing faster and easier by make the sites you’ve visited remember who you are, like remembering you IP address or passwords, along with your own preferences such as when Amazon recommend a book or music CD similar to what you looked for in your

There are few general goals that are accomplished by the usage of cookies:

• To notify the Web site that you have visited it in the past. This information can be used to block some one-time services (for example Web pools, one-time promotional services, etc.).
• To remember your user name and password so that you don't need to enter them each time when you visit this Web site.
• To remember your personal information that is important to the Web site you are visiting. It can be your name, personal preferences, advertising information, etc.
• To show you a different ad each time when you visit the site or similar ads to ones that you have clicked in the past.

As you can see there are plenty of ways for cookies to threaten your privacy. Even if it seems that the purpose of some cookies is innocent they still reveal the fact that you have visited this specific Web site. Furthermore, the Web site can update the cookie every time you visit its pages, adding new usage information. Cookies remain on your computer as long as their creator decides (from few days to many years). Some cookies are automatically deleted when you close your browser (so called session cookies) but others can stay on your PC virtually forever.

It depends on the BROWSER you use how you delete cookies but it follows this format

You can easily remove any cookies that have been created in the cookie folder of your browser. For example, if you are on Windows machine, here are the steps on how to use Windows Explorer to erase cookie files:

• Click on 'Windows Explorer'
  * Select the 'Search' button on the tool bar
  * Enter “cookie” into the search box field for 'Folders and Files'
  * Choose 'My Computer' in the 'Look In' drop down menu
  * Click on 'Search Now'
  * Select and open the folders that are retrieved
  * Click to highlight any cookie file
  * Click the 'Delete' key to erase the cookie file

This is a link which gives full instructions for other browsers.

• http://www.allaboutcookies.org/manage-cookies/internet-explorer7-plus.html

Utility Programs to Manage Cookies, Temporary Files, Browsing History etc

Two programs I recommend and again can be downloaded from CNET

CCleaner FREE

1. http://download.cnet.com/ccleaner/?tag=mncol;1
2. Again ignore and add-ons and icons in start-up menu
3. It will complete an intelligent cookie scan first to establish was it thinks to be ‘good cookies’ like banking security cookies
4. Then complete a preview and establish what space it will find. Make sure that you are happy about clearing your deleted items and history. Anything you have any doubts about just uncheck the box beside it.
5. Rescan and accept the clean up.

Advanced System Care FREE

http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html?tag=mncol;6

Again ignore any add-ons , upgrades and icons in start-up menu. Be VIGILANT with this one as it does try to add quite a lot of extra software

Run a Quick Care

On a Monthly Basis Run Deepcare and let the program solve any problems.

Read the reviews from CNet and Users and some have also got Video Tutorials on using the software.

Change to Google’s Privacy Policy

Nothing is ever for FREE so all our Google services like browser, email, maps, translation etc etc have a natural payback. FACEBOOK is now worth billions of dollars when in fact they trade no commodity. Their value is in their database and personal information that users have readily volunteered. Information that is  very valuable to the commercial world who want to tempt us into spending money and even into debt. Google gathers it by watching the web pages we browse to, the items we show an interest in, the places we book for holidays and the goods we purchase.

The Legislators are looking at how they gather this information and how they use it and what the victims can do about it. Whilst they debate for years to come it is time to look at how, we the users, can invoke damage limitation.

 Although this topic is centred around Google because of the recent change to its Privacy Policy, all the Internet services fall within the same category. MSN, WindowsLive, Yahoo, Skype, etc Therefore the options below relate to all the services.

 TIPS

• EMAIL: We have free Email accounts but we do not need to be signed in at all times. Why are we lazy and allow the account to ‘remember’ our password and sign in automatically? Make sure you know your account password and sign OUT when not using. Sign in to send mail created and waiting delivery in the OUTBOX. Receive mail then  SIGN OUT.  Follow this procedure for all the applications linked to your Google account like Youtube, Picasa etc. The default setting is to ARCHIVE Emails on the web after they have been downloaded to our computers. Just log in to your account on the web and be surprised how many messages are in your ALLMAIL Box. Try deleting them on a regular basis and keeo them to the minimum. Of course my pet hate .. DO NOT SEND Emails to multiple addressees with their contact details exposed. Use Bcc.
•  Contacts.. we allow all sorts of programs to store our contact list from E Greeting Cards to purchases made and sent to friends and of course Skype. Think about keeping them short and tidy.

• BROWSING  Why send in the sniffer dogs to find someone when we probably have the direct address?  Type in the http://www   address directly into the address bar and keep your searches to a minimum
• • • HISTORY;.. clear your history frequently

• PASSWORDS.. reject the offer to save or remember passwords.

• COOKIES  clear out your cookies on a regular basis.. see above for help on achieving this.

So we cannot close, lock and secure all the doors and Big Brother out there has more on us than we will ever know, but a little home housekeeping will help .

If in doubt about a SCAM or a potential Virus laden Email then check it out with http://www.hoax-slayer.com/ do not just rely on the fact that the person who sent you a message  is pretty computer savvy.. We all make mistakes especially if the subject is TO MY SPECIAL VALENTINE!

Sylvia

February 2012

GMail Passwords

Your password should be easy for you to remember without being obvious for someone else to guess.

Don't choose a dictionary word as your password.

Include a variety of characters, such as punctuation marks, numbers, and mix capital and lowercase letters.

Never tell anyone your password.

Never write down your password. Even if you don't think that somebody would know that it was your Gmail password if they saw it, think of a way to remember it so that you don't have to write it down.

Periodically change your password.

How to Change GMail Password

Go to Gmail.com and sign in with your EMail address and Password

Click the gear icon at the top of any Gmail page or Emailname and select Account Settings , then Mail settings, and open the Accounts and Import tab.

In the 'Change account settings' section, click Change password.

In the new window, enter your current password and your new password.

Make sure you create a unique password to help keep someone from breaking in to your account.

Changing your recovery email address

You don't have to provide a recovery email address, but we strongly encourage you to. Once you've started using Gmail, we'll use your recovery email address to communicate with you under the following circumstances:

We need to confirm your username after you create an address

You can't log in to Gmail

You've forgotten your password

You're about to run out of storage space

We need to alert you to any unusual activity involving your address

How to change your recovery email address

Sign in to Gmail.

Click the gear icon or Tools at the top right of any Gmail page, then Mail settings, and open the Accounts and Import tab.

Click Change password recovery options in the 'Change account settings' section.

Select Recovering your password under Personal Settings. You may be prompted to re-enter your password to help verify your password and protect your account.

Click Add an email address if you don't have a recovery email address set already, or click the Edit link next to your current recovery email address to change it.

Click Save to make your changes.

Close the Google Account window using your browser's Close button if you don't want to sign out of Gmail just yet.

We may sometimes ask you to verify that your recovery email address is still correct. We'll show you what we have on record and ask you to visit your Google Account settings to make any changes.

Never send confidential or personal information, including your password, via email.

Use Strong Passwords!

The number one technique you can possibly implement. Hackers are experts at programming computers to plough through huge amounts of data very quickly. That’s the reason longer passwords are more secure; the number of possible combinations grows exponentially with every extra character added.

Hackers employ a technique called “dictionary attack” where they repeatedly try username and password combinations by running through hundreds of common words, phrases, numbers and combination them till they get lucky. It’s important you use random strings like “j@m13s(!)” instead of perhaps “jamie123″

Video Tutorial

http://www.youtube.com/watch?v=ZcTPWfydrn4

Secure Internet Purchasing

Have Fun this Christmas but be SECURE!

Many of us will be making purchases on the Internet this Christmas so I thought I would put out a few tips to help you keep secure.


1. Use trusted and trustworthy sites. Amazon, M&S, Tesco, Boots, Comet, PC World, Jessops etc are good examples. There are many well known outlets that would have in place Secure Payment systems.
2. If you are intent on purchasing from a supplier not known to you, then undertake a Google search with the name. It is possible to purchase domain names with .co.uk or .org . Do not assume they are UK suppliers as many are taken by Far Eastern suppliers. Some are reliable whilst others might not ship any goods. A Google search should give further information like a UK location or telephone number. If in doubt telephone them first.
3. When moving into the payment area the address bar should show https:// this indicates a secure payment site and there should also be a padlock visible on the page.
4. Credit Card payments for purchases over 100 pounds can be stopped if you are unhappy and money refunded if you have a genuine complaint. Under 100 pounds there is little security.
5. PAYPAL also offer refunds for disputed deliveries etc.
6. Many Banks also have a second level security system before accepting a charge. This is linked to your own Bank and you can register for this service. They hold on record more personal information and you go thro another level of security. An example would be a request for randomly selected letters in your password.
7. Banks also advise that you change your password on a regular basis.

Do not be afraid to make Internet purchases, just learn how to achieve them with minimum risk .

Happy & Safe Purchasing!

Sylvia December 2009

Install AVG9 or Upgrade

Guide for WE Users.

Download the FREE Version from CNET and save on you computer in a FOLDER
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

Pre-Installation

As always before installing a new program or updating Create a Restore Point. If you are not sure how to do this use the HELP feature as Windows XP and Vista differ.

Option 1

Close down memory resident programs. This will show as Icons in the right hand tray. Right click on each and select Quit or Exit. If you are upgrading AVG Version 8 to 9 then you will not need to close the AVG.

Check nothing running in the Task Manager – CTR-ALT-DEL under applications select CLOSE.

Option 2

Disconnect your Internet to ensure you are offline.
Uninstall AVG old version
Close down memory resident programs. This will show as Icons in the right hand tray. Right click on each and select Quit or Exit.

After installing AVG9 you must reconnect your internet.


Installation Notes

It is not necessary to uninstall AVG 8 first but if you have programs with upgrading then it is advisable to do so.

Start the installation program that you have downloaded.

The WIZARD will take you thro

1. Language
2. Check to see if old version already installed
3. Option will be for BASIC FREE Version
4. Download necessary Files
5. Tick the Agreement
6. STANDARD or CUSTOM . Take the CUSTOM as it will show you the options that it uses using a Standard install. You can make your initial changes to scan schedules etc at this stage
7. User Name .. it will use your computer info
8. It will ask to create a Directory
9. It will list the elements it will install . Leave these as selected.
10. On the Schedule Scan Option you will note it will run Weekly. You can change the day and timing to suit
11. Next section offers you the Yahoo Toolbar. Deselect this and the option to use Yahoo as your Homepage
12. Install the User Guide
13. Select the Optimise SCAN. This must run thro without interruption and takes up to 10 mins.
14. Next it will require a system RESTART
15. At this stage you are protected by AVG9 but it is worth opening the program and request an UPDATE and then run a full SCAN as soon as possible

Sylvia November 2009

FREE AVG 9

Download Link to CNET

Basic Rules to install
1. Download and SAVE new version
2. Set a restore point
3.Come OFFLINE
4. Uninstalle old version
5. Install New Version from saved location
6. Go back ONLINE and UPDATE

Some Reviews

AVG is a global security software maker protecting more than 80 million consumers and small businesses in 167 countries from the ever-growing incidence of web threats, viruses, spam, cyber-scams and hackers on the Internet. AVG has nearly two decades of experience in combating cyber crime and one of the most advanced laboratories for detecting, pre-empting and combating Web-borne threats from around the world. Its free, downloadable software allows novice users to have basic anti-virus protection and then easily upgrade to greater levels of safety and defense when they are ready. AVG has nearly 6,000 resellers, partners and distributors globally including Amazon.com, CNET, Cisco, Ingram Micro, Play.com, Wal-Mart, and Yahoo!
New Product Offerings Deliver 50 Percent Faster Speed, Improved Performance, and Ease of Use, with Industry’s Only Free Identity Theft Protection

Boosted by significant enhancements in speed and levels of protection, AVG 9.0 is also easier to use and improves end user experience.
Additionally, all AVG users in the U.S. will benefit from a groundbreaking identity theft offering, powered by a partnership with Intersections Inc., North America’s leading and most innovative provider of consumer identity theft prevention solutions which has served more than 25 million consumers.
AVG’s new technology products ensure that users are safe in whatever online or offline activities they undertake.

Sylvia October 2009

!

Know your Computer

It is a good idea to made a Log Book of your computer details and a list of the contents.

This is a good starting point. It will provide you with details of your hardware, operating system and space available on your hard disc(s)
In the list of Files is a docment

WE Group Computer Log Book



The link is to a Word document and should open and give you the option to Open or Save. I suggest you Save it and print . If it does not offer the option to Save.. Right click on the link and select Save Target as

Sylvia October 2009

Personal Data Security

Passwords on Documents and Spreadsheets

Suitable Passwords

One of the problems with passwords is that users forget them. In an effort to not forget them, they use simple things like their dog’s name, their son’s first name and birthdate, the name of the current month- anything that will give them a clue to remember what their password is.
For the curious hacker who has somehow gained access to your computer system this is the equivalent of locking your door and leaving the key under the doormat. Without even resorting to any specialized tools a hacker can discover your basic personal information- name, children’s names, birthdates, pets names, etc. and try all of those out as potential passwords.
To create a secure password that is easy for you to remember, follow these simple steps:
1. Do not use personal information. You should never use personal information as a part of your password. It is very easy for someone to guess things like your last name, pet's name, child's birth date and other similar details.
2. Do not use real words. There are tools available to help attackers guess your password. With today's computing power, it doesn't take long to try every word in the dictionary and find your password, so it is best if you do not use real words for your password.
3. Mix different character types. You can make a password much more secure by mixing different types of characters. Use some uppercase letters along with lowercase letters, numbers and even special characters such as '&' or '%'.
4. Use a passphrase. Rather than trying to remember a password created using various character types which is also not a word from the dictionary, you can use a passphrase. Think up a sentence or a line from a song or poem that you like and create a password using the first letter from each word.
For example, rather than just having a password like 'yr$1Hes', you could take a sentence such as "I like to read the About.com Internet / Network Security web site" and convert it to a password like 'il2rtA!nsws". By substituting the number '2' for the word 'to' and using an exclamation point in place of the 'i' for 'Internet', you can use a variety of character types and create a secure password that is hard to crack, but much easier for you to remember.

Tips :
Check out this site

http://www.securityawareness.com/passwrd3.htm

Destroying your Data on an old Hard Disc

Watch these video clips and see how it is done.

First
http://www.youtube.com/watch?v=5lVnFlFrqhE
or
http://www.youtube.com/watch?v=d9vzuPN2e3k&feature=related
then
http://www.youtube.com/watch?v=uqxtWhWTxnc

Enjoy.. but be safe!

Sylvia Feb 09

Backup-Secure your Data

Quick Check List

Screen Capture Desktop
Operating System CDs or Manufacturers Recovery CDs
Master Programs
Driver info for Printers, Scanners etc
Internet Connection Details – Dial up or ADSL including User Name & Passwords
Router Information – Default IP and Encryption Key for Wireless
Email Addresses – User Names, passwords, POP & SMTP info for each account
Email Address Book
Important Emails
Internet Favourites
Documents
Document Templates
Photos
Music
Videos

Back-up

Backup refers to making copies of data so that these additional copies may be used to restore the original after a data loss event or transfer to a new computer. These additional copies are typically called "backups." Backups are useful primarily for three purposes. The first is to restore a state following a disaster . The second is to restore small numbers of files after they have been accidentally deleted or corrupted. The third is to transfer your personal data to another computer.
Since a backup system contains at least one copy of all data worth saving, the data storage requirements could be considerable. There are many different types of data storage devices that are useful for making backups. For the standard personal computing applications CD’s /DVD’s or memory sticks are usually adequate storage devices. It is important to store the backup devices in a different location to the computer.
Again for the home user, complex backup systems involving compression is rarely necessary so the following advice and procedures have been set up as a guide which if followed will protect your special data.

TIP: USE SCREEN CAPTURES

With Screen Hunter or Magic Capture take screen captures of as much as possible. Start with a screen capture of your desktop icons . Paste the capture into a WORD Document.
Do this to record all of your personal settings like Email accounts and dialup connections

Check List

Operating System

These Discs are provided when you purchase your computer and are frequently labeled Recovery CD (or DVD). Keep them safe in the event of a system crash they will be needed!

Master Programs

Some are provided when you purchase your computer. You should also have the masters to recover. Other programs will have been purchased or downloaded. Create a check list of all the programs you use. Here are some of the most popular.
Internet Explorer (Version 6 or 7) Free Download
Outlook Express Free Download
Windows Mail (Vista Email) Free Download
AVG8 Anti Virus Free Download
Picasa 3 Free Download
Microsoft Office Master CDs with Serial Number
Photoshop Elements Master CD with Serial Number
Rainlendar Free Download Calendar for Events
PopTray Free Download for controlling SPAM
Photostory Free Download
Nero 6 or any other CD/DVD burning program usually supplied with the Burning drive installed in the system
Add to the above list with your favourite software and check that you have the master discs or can download a free version.

Printers, Scanners and other Attachments – DRIVERS

Check that you have all the CDs and information on these drivers

Internet Connections – Dial up or ADSL Modem Routers

Dail-up Connection

Click on START - Connect to – Note all details on your Connections.
Dialup Connections will require a telephone number – User Name and Password
This is personal to you . DO NOT RELY ON ANY THIRD PARTY TO HAVE THESE DETAILS

ADSL Connection

Your Internet Service Provider will have given you a User Name and Password. Ensure you are aware of where they are stored. It is a good idea to also keep a copy or record details. It is this information that is input into your Router.
The Router, if it is wireless, could also have a code to encrypt data transfer for security. Again it is essential to keep a record of this KEY. You will also be provided with a manual for the router and this should be available if transferring to a new system or a re-install.

Personal Data

Making copies of files is the simplest and most common way to perform a backup.

Email – Address Book
Notes on the our Blog : Export http://wegroup.blogspot.com/2006/11/extract-address-book-for-mailmerge.html
Or http://www.helpwithpcs.com/tipsandtricks/backup-outlook-express-address-book.htm
Also Export it as a WAB file for extra security
Store both of them in the My Documents Folder
If you only have a few important Emails then minimise the Outlook Window and drag to My Documents. You can also create a special folder for them.
Microsoft also has some excellent info on securing your Outlook Express Information
Print out this article and follow for reference
http://support.microsoft.com/kb/270670

Email – Accounts

Ensure you have all the details for your Email accounts.
Email address, User Name, Password , POP and SMTP details and any advances settings (port changes for GMail).

Again Screen shots pasted into a WORD Document is a great way to record this information.

Favourites
Backing Up Your Favorites
You can keep a backup of your Favorites in case you accidentally delete any of your list. You can also use this backup to transfer your Favorites list to a different PC or another browser program.
Click on the File menu (in Internet Explorer 7 click the Add To Favorites button) then click Import and Export. You should see a window welcoming you to the Import and Export Wizard. Click Next, then select Export Favorites. Leave the main folder selected on the Export Favorites Source Folder screen and click Next.
Make sure Export to a File or Address is selected, then Browse to a location on your hard drive where you wish to store a copy of your Favorites list. Type a name for your backup, for example MyFavorites and click Save. Click Next, then Finish and a window should tell you the export was successful.
The Favorites backup file is saved as a web page file and it can also be opened in your browser like a normal web page by double-clicking it. It will appear as a simple-looking web page containing your Favorites links.

DOCUMENTS

The folder My Documents also contain subfolders for My Pictures , My Music and My Videos. This can make it too large to copy onto a single CD or DVD but first check the size.
Templates are an important part of your working documents but they are stored in hidden folders. One quick way is to Open WORD –File NEW – Open each template and SAVE As – give it a document name starting with Template and create a Folder for them. These can later be recovered and re-saved as .dot templates
Under Windows Explorer - Right Click on My Documents Folder and select Properties. This will give you the overall size. Usually the Pictures Folder will be large and can be backed up separately.
Memory Stick Backup: Insert the Memory stick and under Windows Explorer Drag Folders and Files to the stick, Remember to make a note of the Date of the backup
CD or DVD: Using Nero or any other Burning Software select create a Data Disc. ADD the folders and Files. The size will be displayed to ensure there us enough space on the media . Click on BURN . Label and Date the disc and store in a safe place.

PHOTOS

These are very special memories and if lost it can be a disaster. CDs and DVDs are now a very reasonable so copy your photos on a frequent basis . Make a monthly or quarterly backup. Picasa has 2 options that will secure your photos. GIFT CD and Backup.
This will be covered in detail in futures notes . You can also use the same routine as for Documents . Dragging the folder to a memory stick or burning to a CD or DVD. Remember it is important to label and record the details on the discs.

MUSIC

Your audio CDs could have been recorded in MP3 for WMA format on your computer. If you have the original music it is not essential to backup your computer music . However you might not have originals so use NERO or any other burning software to transfer to CD’s or DVD.

VIDEOS

Videos are large files so usually need DVD’s as backups. Use the Data option of your burning software to create copies. Or a large Memory stick might be be sufficient.

AVG Free Version 8

Beat the Bugs!

Introduction
The Full AVG user manual offers a general overview of the tasks and detection technologies provided by AVG 8.0 Free. These notes for the WE Group briefly outlines the program installation, initial startup, configuration and use.
AVG 8.0 Free is provided free-of-charge, and its functionality is limited.

AVG Free Installation Requirements

Operation Systems Supported
· Windows 2000 Professional SP4 + Update Rollup 1
· Windows XP Home Edition SP2
· Windows XP Professional SP2
· Windows XP Professional x64 Edition SP1
· Windows Vista (x86 and x64, all editions)
(and possibly higher service packs for specific operating systems).
Minimum Hardware Requirements
· Intel Pentium CPU 300 MHz
· 70 MB of free hard drive space (for installation purposes)
· 64 MB of RAM memory

AVG Free Installation Process

AVG Installation Options
To download the installation file of AVG 8.0 Free visit the AVG Free website at

http://free.avg.com/

and follow the AVG 8.0 Free download link. The File is 45 Megabytes large and requires a broadband connection. You can also download the full Manual from the same link.
SAVE the downloads either on the Desk top and move later or have a Folder ready to store the download .
(Windows Explorer - Highlight My Documents – File – NEW Folder (Name AVG8 Download)

Once you have downloaded and saved the installation file on your hard disk, you can launch the installation process. The installation is a sequence of dialog windows with a brief description of what do at each step. Read the screen but below is detailed an explanation for each dialog window:

Installation Launch
The installation process starts with the Welcome to the AVG Setup Program
window.
License Agreement
Confirm and accept the agreement by pressing the Accept button. immediately.
Checking System Status
Next is the Checking System Status dialog. This dialog does not require any intervention; your system is being checked before the AVG 8.0
Free installation can start. Please wait until the process has finished, then continue automatically to the following dialog.
Previous Version
If the installation finds a previous vers of AVG (7.5) it will recognize and advise that it will uninstall this version first. You have no further action to take to do this.
Select Installation Type
WE Group members are recommended to accept the Standard installation
That installs AVG 8.0 Free in fully automatic mode with settings predefined by the program. This configuration provides maximum security combined with the
optimal use of resources.
Personalise AVG
In the Activate your AVG License dialog you have to fill in your registration data.
Type in your name (User Name field) and the name of your organization (WE Group) For the AVG 8.0 Free, the license number is already provided in the License
Number text field, you do not need to change it.
Press the Next button to continue the installation process.

AVG First Run Wizard
After installation, the AVG First Run Wizard will be launched automatically and in a few steps will lead you through elementary configuration. Although AVG configuration is accessible at any time after installation,we recommend that you take this opportunity to set up the basic configuration using the wizard's help.

Congratulations!
The AVG First Run Wizard welcome window briefly summarizes the status of AVG on your computer, and suggests the steps to be taken to complete protection. Click on the Next button to continue.

AVG Task Schedule
In the AVG Task Schedule dialog define time when the scheduled scan should be
launched. Remember this a a full system SCAN and you might feel it intrusive and wish to scan manually on demand. Of you do not want daily scans then untick this box.

As for the updates, with AVG 8.0 Free you cannot specify how often you want to
check for new updates. AVG 8.0 Free updates once a day, by default.
Press the Next button to continue.

Help us to identify new online threats
Leave this box unticked

Yahoo! Search engine
Leave this box unticked

Update AVG protection
The Update AVG protection dialog will automatically check and download the latest AVG updates. Click on the Next button to download the latest update files and perform the update:
Once the update is finished, continue to the next dialog.

Register AVG Anti-Virus Free
There is no need to register

AVG Configuration Finished
Now your AVG 8.0 Free has been configured; press the Finish

After Installation User Interface

The AVG8 User Interface is different from version 7.5 . Initially it is accessible in several ways:
· double-click the AVG icon on the system tray
· double-click the AVG icon on the desktop
· from the menu Start/All Programs/AVG 8.0/AVG User Interface

Scanning of the whole computer
There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 8.0 Free installation. For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC.
For instructions on running a Scan of the whole computer please consult the
chapter AVG Scanning.

Scan whole computer - scans your entire computer for possible infections and/or potentially unwanted programs. This test will scan all hard drives of your computer, will detect and heal any virus found, or remove the detected infection to the Virus Vault. Scanning of the whole of your computer should be scheduled on a workstation at least once a week.
Scan launch
The Scan of a whole computer can be launched directly from the scanning interface by clicking on the scan's icon. No further specific settings have to be configured for this type of scan, the scanning will start immediately within the Scan is running dialog The scanning can be temporarily interrupted (Pause) or
canceled (Cancel) if needed.

Scanning in Windows Explorer

Besides the pre-defined scans launched for the entire computer or its selected areas, AVG also offers the option of quick scanning of a specific object directly in the Windows Explorer environment. If you want to open an unknown file and you cannotbe sure of its content, you may want to have it checked on demand. Follow these steps:
· Within Windows Explorer highlight the file (or folder) you want to check
· Right-click your mouse over the object to open the context menu
· Select the Scan with AVG option to have the file scanned with AVG

Scan Scheduling
With AVG 8.0 Free you can run scanning on demand (for instance when you suspect an infection has been dragged to your computer) or based on a scheduled plan. It is highly recommended to run the scans based on a schedule: this way you can make sure your computer is protected from any possibility of getting infected, and you will not have to worry about if and when to launch the scan. You should launch the Scan whole computer regularly, at least once a week.
However, if possible, launch the scan of your entire computer daily - as set up in the scan schedule default configuration. If the computer is "always on" then you can schedule scans out of working hours. If the computer is sometimes switched off, then schedule scans to occur on a computer start-up when the task has been missed.To edit the default schedule, see the AVG scanning interface and find the bottom section called Schedule scans:

EMail Scanning

This version continues to scan all incoming and outgoing EMails

Sylvia May 2008

PC Health Check

1. Delete Temporary Internet Files.. – Tools . Internet Options – Version 6 & 7 are a little different but just delete Temp Files

2. Anti-Vurus Software – Ensure the Data file is updated regularly. ADSL users keep option on AUTO update.. dial-up users can also use auto OR Manual update. If usig Manual suggest at least twice a week. RUN FULL SCAN AT LEAST WEEKLY

3. Anti-Spyware programs: Many free versions available
MS Defender – Free for licenced users of Windows- Auto update and works in background.

SpyBot – Free Version and can auto update and guard in background

AVG Anti-Spy – Free version will give auto updates for 1 month and guard in background. After one month then manual updates and no background guard.

Spyware Docter – Free version with Google Pack – guards in background

Lavasoft Adaware – Free Version does not auto update or guard in background.

Run Full scan using at least one of the spyware programs on a weekly basis and take the recommended action. Can be Ignore , Remove or Quarantine

After Full Scan and clean system Set a restore Point.

Sylvia April 2008

Spyware

What it is spyware or adware and how can I remove it

Spyware is Internet jargon for any data collection program that secretly gathers information about you and relays it to advertisers and other interested parties. Adware usually displays banners or unwanted pop-up windows, but often includes spyware as well.
You can unknowingly install spyware when you install new software, most commonly freeware or shareware (e.g., LimeWire, BearShare, KaZaA, iMesh, WinMX,). Many of these programs are intended to track your Internet browsing habits, such as frequented sites and favorite downloads, then provide advertising companies with marketing data.

How to remove it

Unfortunately, you cannot fully remove most spyware and adware programs by using the uninstall option in the Windows Add or Remove Programs control panel. To completely remove spyware from your Windows computer, use one of the recommended programs - Windows Defender- Spybot – Lavasoft Adaware – AVG Anti-Spyware – Spyware Doctor .
Run FULL Scans using one of the recommended programs on a weekly basis and take the recommnded action to either remove or quantine the infections

How to avoid it

Do not install file sharing applications may contain adware or spyware unless essential. If you do then ALWAYS run an immediate Spyware and Virus Check afterwards. Before opening a downloaded file request a Virus Scan. Under Windows Explorer.. right click on the file name and select Scan with (your Anti-virus program) Follow the same proceedure with any new CD´s , memory sticks etc
Reduce your use of cookies
Avoid Advertisements
Avoid clicking links in Instant Messaging
Frequently scan your computer with spyware detection software

Sylvia April 2008

Good and the BAD

Viruses: The Good and Bad

Some information about viruses, spyware and other malware.
The number of malware programs on the Web today is predicted to increase to one million this year. But there is actually some good news!
With antivirus, anti-malware and anti-rootkit software doing better and better as time goes by, the chance of a new threat ever reaching your computer is dwindling down. Malware programs written faster in order to keep up and few programs actually get the chance to infect a user's PC.
According to stats by Sophos, 85 to 90 percent of malware families have a fix created almost immediately. Also, e-mails with viruses attached have less of a chance of getting through to your computer. In the past, one out of 40 attempts would successfully infect your computer. Now, that number is one out of 1,000. That is great news for all of us and more of a reason to keep your protection up to date.

Free Help to keep your Browsing Safe

With Spyware on the increase we really need more info about the web pages we visit and McAfee has come up with a free program

to rate web pages. It is a free download from :http://www.siteadvisor.com/

Google is also offering special programs to help with Internet Security, plus some old favourites like Picasa and Google Earth.

Check it out at http://pack.google.com/intl/en/pack_installer_new.html?hl=en&gl=us&ciNum=11

Sylvia March 2008

Housekeeping

HOW TO CLEAN AN INFECTED COMPUTER

Cleaning an infected computer today has become harder than ever. To effectively clean your system you must first learn a little about what you are trying to get rid of and what tools you need to get the job done. I'm going to try to give you some of the background, followed by the basics of getting rid of these pests. Today there are a variety of things that can infect your computer such as viruses, worms, trojans and spyware. I refer to all of them as parasites since that word seems to best describe them. I find it best to use a multi-pronged approach to fighting parasites, so I use several software programs to find and get rid of them. Hopefully, by giving you a little of the background, you will be able to learn what tools to use and when to use them so that you may clean your computer of these parasites. Viruses were the first computer bugs, and anti-virus (AV) software was made specifically to detect and get rid of these. Worms are a little different than viruses, which is one reason why AV software has a harder time catching them. Finally came trojan horses, usually just called trojans. These are very different than both viruses and worms. They actually take advantage of the weaknesses that are inherent in AV software. For one, most trojans actually try to hide from being detected by AV software. They also work "smarter" by creating hidden copies of themselves so that when they do get detected and cleaned, they can re-infect the computer with the hidden copy right after the AV software cleans the original infection. Basically, trojans are AV software's worst nightmare simply because AV software wasn't designed to specifically go after this type of threat. Today, AV software is much better at detecting all types of parasites than before but they will need to be redesigned and start using multiple methods if they are ever going to be effective against all parasites. Spyware isn't a new breed of parasite. It is simply a combination of various computer exploits and they utilize various combinations of scripts, trojans and worms. Currently they take advantage of trojans the most since they are harder to detect and clean properly. Anti-spyware (AS) software was created specifically for detecting and cleaning this type of parasite, so when it comes to trojans and some worms, AS software is much better equipped to fight these than the AV software is. A new varient of spyware is the Rogue type of malware software. This type of software pretends to be useful utils like antispyware, antivirus, hard drive and/or registry cleaning utilities but really their only goal is to sell you their useless software or to install other spyware onto your system. They do this by falsely stating you are infected by something or have other issues that could affect the performance of your system. They usually are installed using the "drive by installation" method that happens when you may visit various malicious websites, often installing without your knowledge. First, you will need to get some software programs to help you. The following programs are what I use personally. Not only do I trust them, but they are also free for personal use. The companies that provide the free software, also provide software that they sell for use in a commercial environment. Usually, the free versions are just as good but simply don't have as many of the extra features which make the commercial versions even more attractive to use.
Anti-Spyware Software
• CWShredder - You can find it at [http://www.trendmicro.com/cwshredder/]
• Spybot S&D - You can find it at [http://www.spybot.info/en/spybotsd/index.html]
Lavasoft Adaware at [http://www.lavasoftusa.com/] For Windows 2000, Windows NT, Windows XP & Vista only
• RogueRemover - You can find it at [http://www.malwarebytes.org/rogueremover.php]
• AVG AntiSpyware - You can find it at [free.grisoft.com] /
First you will want to download each of the above programs and then install them. After you install them, you MUST update them so you will have the latest protection. There is one small exception: CWShredder is a stand-alone program that doesn't need to be installed, but you do need to have it check for an update to ensure that you have the latest version. If you don't update these programs and you are infected with the latest parasites, you will not be able to effectively detect and clean them from your computer, so remember to update, update, update.
Spybot S&D / Lavasoft's Ad-Aware detections are usually updated at least once a week whereas AVG AV can be daily. Since spyware is a bigger problem today than viruses, and spyware is typically harder to find and get rid of, I suggest to start looking for spyware first. I also use the different AS software packages in a specific order so that I go after the tougher problems first and the easiest ones last.
Turn off System Restore • WinME and WinXP have a cool feature called System Restore. It is used to restore your computer to an earlier configuration in case of a problem. The only problem is that it wasn't made with parasites in mind, and often it can't tell the difference between an infected file and a good file, so it might automatically restore an infected file also if it had been in a protected area, effectively re-infecting your computer. Because of this, it is recommended to turn off System Restore before you test, and when you're done, turn it back on so you are still protected from standard computer problems.
• For WindowsME Click Start, Settings, and then click Control Panel. Double-click the System icon. The System Properties dialog box appears. NOTE: If the System icon is not visible, click "View all Control Panel options" to display it. Click the Performance tab, and then click File System. Click the Troubleshooting tab, and then check Disable System Restore. Click OK. Click Yes, when you are prompted to restart Windows.
• For WindowsXP Click Start. Right-click the My Computer icon, and then click Properties. Click the System Restore tab. Check "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. Click OK. Carefully Look at Windows Add/Remove programs for suspicious programs • Many of the spyware threats actually install into your system like a program. Many appear to be utilities that you may think are helpful but in reality aren't. Look for add-an toolbars, while toolbars like those provided by Google, MSN, Yahoo and other are great utils, there are many more that aren't and if in doubt check it out to see if ones you have are parasitic. Another common exploit are the Search helpers, WinTools, Gator products, IE Helper, Comet Cursor and many others just to name a very few. Peer-to-Peer (P2P) programs are another common source for these and even the ones that doen't come with spyware themselves are a security risk that may lead to your system being infected or to spread infections like these. Remove all suspicious programs, if you are wrong, you may always re-install them later. Run Disk Clean-Up • This actually comes with Windows and has been installed by default since Windows 98. You can find it by clicking the Start Button and then going to Programs / Accessories / System Tools / Disk Clean-up. I recommend selecting all of its options except the ones for Office Setup Files and Compress Old Files if you have them. While you may select those if you wish, they aren't as important. This will clean up all of the temporary files so your testing will go faster, and may also delete any spyware that may hiding there if the spyware isn't already running. To clear systems that have System Restore you will need to select the second tab and click the button for clearing this.
Run CWShredder • This specialized util is made for detecting and cleaning of the infamous CoolWebSearch exploits. Currently there are about 40 types of these, each with up to 4 variants and growing. These are some of the toughest ones to get rid of and while they aren't seen as often as they used to be, this is still a good place to start. Run RogueRemover
• This is another specialized util that targets Rogue spyware. This currently targets about 360+ rogue applications and counting. The malware that is targeted in this category is very actively being updated by their authors because of the potential they have for making money. As with all antispyware utils, update this before each use to help give you the edge in fighting these malware.
Run Ad-Aware Next • This handles the next types that weren't covered by the specialized utils earlier. When it finally presents you with the list of parasites it has found, put a check mark in the box next to the ones you want to get rid of, I suggest checking them all. If you want to select all, just right-click your mouse on the boxes to get the options menu, and left-click on Select All. If it says it can't get rid of a problem right now, it will ask if you want to run it again after you restart your computer, answer yes and restart your computer so it may test again. Run Spybot Next • When you run it, it will automatically select all the spyware that it finds, if there is something you don't want to get rid of for some reason, deselect it and then let Spybot fix all of the rest of the problems that it finds. This program also will ask to restart your computer so it can test again if it has problems removing something, so let it. If you had Windows 2000, Windows XP & Vista ( inc. 64bit versions ) you also have this option... Run AVG AntiSpyware Next • This is a part of a new bread of antispyware utils and probably one of the best I've worked with. The only down side is that only certain versions of Windows can run it at this time. When you run it, it will prompt you to select to remove or keep each item or you can select to have it remove all that it finds. Now Run The AVG Program • All antivirus programs, including AVG, by default have their settings to only scan executable files in an attempt to speed up looking for infections. While most of the time this is just fine, the newest threats that can infect your computer have started getting sneaky on how they hide their files making it easier for them to reinfect your system if your antivirus program detected and removed their executable file. To help also detect these "backup" files that the infection leaves on your system, you should in my opinion, make a couple of changes to what your AVG scans from just executable files to all files. • To change AVG's settings, open AVG's Test Center. Click the Tests menu then in both of the tests labelled Complete Test Settings and Selected Area Test Settings select Scan all Files and click the Ok button. • Now AVG will scan all of the files when you scan your computer. This will take longer to complete, but I feel it is a small price to pay for the added security it provides. • Have it scan for the remaining parasites that the others may have missed. If you found any parasites, you need to restart your computer so you can test everything again. There are times that after cleaning certain parasites, you will need to test again because something may have been hidden earlier by the infection. So repeat this process of testing and restarting until you find no more parasites.
• Run the scans again in Safe Mode. This will keep many of the parasites from loading and being able to hide from your protection software. To access Safe Mode on most versions of Windows, start tapping the [F8] key after you first start or restart your system, start tapping it before you ever see a Windows Splash Screen and continue until you get the Menu where you may select it from the list. On WinNT, this is called VGA mode and on Win2k you actually start tapping just after the first splash screen shows. For Detailed instructions see Restarting Your Computer in Safe Mode These procedures should have cleaned most cases of infection that you will find. Yes I said MOST because there are some infections that are very hard to detect and remove. Generally, if you have one of these, you will need the assistance of an expert to help you get rid of it. When you believe you are finished, remember to turn System Restore back on if you had turned it off. I recommend testing for parasites as often as you can, probably at least once a month if not more. The sooner you catch them, the less damage they can do to your computer, and the less chance of a hacker finding your sensitive information such as checking account info, passwords, etc. Windows Tip Windows itself, by default, hides certain files, system folders or file extentions from the user to make it easier to navigate. If you are having to find an infected file or just one you are looking for, this can cause you to not find it. If you wish you may change this to show all of the files on your computer. Open your My Computer icon (Either from your desktop or the Start Menu) Click the Tools menu and select Folder Options(on older systems it may be in the View menu) Select the View tab and scroll through the Advanced settings Enable or disable the following (using a checkmark to enable) enable - Show hidden files and folders disable - Hide extentions for known file types disable - Hide protected operating system files (WinME and WinXP only) Now click Apply and Ok How to find an embedded infection AVG 7 Free now detects infections in areas that it was unable to before. The most notable are ones embedded inside of archives. Since AVG can't determine if you created the archive or if it was a parasite that created it, they leave these alone so you may have a chance to recover uninfected files from the archive and then you simply delete the archive when done. Infections that are inside of an archive aren't a direct threat to your system unless the file gets extracted to allow it to run. Grisoft has chose this method because it is safer for your data that the archive may contain. For someone that is new to looking for these embedded infections, it can be a little confusing with the way that AVG will list the file because it also must include the archive file name that contains it in the full path/filename. The following is an example that I made up to highlight the info so you will know which filename to look for so you may either extract files and or delete the correct file. I will color code these for you, but AVG will not. AVG will give you a name like... C:\Windows\Temp\InfectedArchive.cab:\InfectedFile.exe The location of the file is in C:\Windows\Temp The archive that contains the infection is InfectedArchive.cab And the actual infected file inside of the archive is InfectedFile.exe Note the ":\" that seperates the archive from the file it contains. After you have recovered any files inside of the archive that you may want to keep (other than the infected one that is) just simple delete the whole archive.. in this example the file to delete would be InfectedArchive.cab It looks harder than it really is.. just remember the file you want to look for is named just before the last ":\" Most of the time, you won't have any files to recover inside of the archives. The only time this isn't true is if it is an archive that you had created yourself. If you didn't create it.. just delete and move on.
Sylvia December 2007

SPAM- Star Letter in Computer Active

I have decided to post this on the WE Group Blog as it sets out very well the dangers of exposing our EMail addresses when forwarding jokes etc. This is something that we cover in our lessons quite frequently and I know that all group members behave in a responsible manner. However, at times some of our friends do not and perhaps politely pointing out the implications to them might help.

Sylvia

Star Letter of the Week

Your warning not to publish email addresses on the web (Letters, issue 248) struck a chord with me. Some while ago, I naively used my main email address while registering with employment agencies. Unbeknown to me, my details were widely distributed to other agencies and openly published on the web. As a result, this
email address now attracts a very high number of unsolicited messages.
Similarly, I have had lots of problems with friends and acquaintances sending jokes and chain letters via email, with all the destination email addresses visible at the top. It doesn't take very long for these emails to reach vast numbers of people, and the last chain letter I received was addressed to 44 people - it was even sent to an online store, as the sender had obviously selected every name in their address book.
I dread to think how many copies have been forwarded, exposing my address, from just this one message. What makes this particularly irritating is my lack of control - other people are compromising my address and I can do very little to prevent them doing so.

(signed)
Editors Reply
It can be incredibly annoying when your email address attracts large quantities of junk messages, and even more so when your address is made public by someone else. It's also true that chain letters and jokes passed on via email can spread quickly, with a huge list of addresses accumulating at the top of each email. If this list appears on the web, or falls into the wrong hands, each address could become a target for spam. The best way to avoid this threat is communication: explaining to friends that you want to keep your email address private should do the trick.

AVG New Program Version 7.5

Hi Folks..

Hope to get around to putting together the November Calender today but most important is the New AVG Program update.

From time to time AVG updates the basic éngine´of the free version of Anti-Virus program and those of us who use it have been getting warnings that the old version will not be supported after January 2007. No panic!

I have downloaded the New version and will put it out on a CD. I will also put out installation instructions.

For those of you who use AVG but do not attend classes, the new program, can be downloaded from the Internet. It is very large over 16 Mgbyte - so Broadband users only!

Click on the Option Download Free Version from the following link.

http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free

The installation instructions for an Upgrade are to select the REPAIR OPTION. Please note this.

Immediately after Install you will be warned that the Virus Data file is out of date. This is also a large file (5MByte). You will then be back to the familiar coloured cube on the right hand side of your task bar. Regular updates will mean shorter download times so either use the automatic update option or do it manually at least twice a week.

Good luck

Sylvia

AVG - UPdating Virus data files

The AVG Control Center runs automatically when Windows starts.




The Data files MUST be updated on a regular basis. If the coloured Icon goes grey then it signifies that updating is required urgently.


1. Place your mouse on the icon located in your system tray in the lower right-hand corner of your main computer screen.
2. Right Click and select – Check for updates
3. It should go ONLINE and automatically download the updates. This process could take up to 20 mins but if you do this on a regular basis then the time online is much shorter.

NOTE:


If you get an error message that it cannot make a connection then you have to ensure that you DIAL-UP FIRST. You can do this by either using the Dial-up icon or opening Internet Explorer and click on Connect.
Then go back to step 1 and complete,